Direct Support Professional / Caregiver
All Roles Support Member Care
Sanctuary Day Program is hiring dependable and compassionate team members to support individuals with intellectual and developmental disabilities in a day program setting.
At Sanctuary Day Program, all staff members are expected to function as Direct Support Professionals while on duty. This includes caregivers, drivers, administrative staff, supervisors, and contractors. No role is exempt from helping with member care, safety, supervision, cleaning, and support.
Position Summary
Staff are responsible for providing direct, hands-on care, supervision, and support to individuals with intellectual and developmental disabilities.
All staff must actively participate in:
Personal care
Safety monitoring
Behavioral support
Cleaning and sanitation
Emergency response
Transportation support when assigned
Administrative or transportation duties do not replace or reduce direct care responsibilities.
Core Responsibilities
Direct Care
Staff must assist with Activities of Daily Living, including:
Toileting and diaper changing
Feeding and mealtime support
Hygiene support
Handwashing and grooming assistance
Mobility and positioning support
Hands-on assistance based on each individual’s care plan
Refusal to perform personal care duties is considered non-compliance with job expectations.
Supervision and Safety
Staff must maintain a safe and controlled environment at all times by:
Providing continuous supervision
Monitoring behavior, health, and emotional well-being
Preventing elopement, injury, neglect, and unsafe situations
Responding immediately to medical emergencies, behavioral incidents, and safety hazards
Following emergency procedures, including fire evacuation, medical response, and crisis intervention
Cleaning and Sanitation
All staff are responsible for maintaining a clean and sanitary facility, including:
Cleaning bathrooms, activity areas, and common spaces
Disinfecting surfaces
Disposing of diapers, gloves, and biohazard materials properly
Following infection control procedures
Using PPE when required
No staff member is exempt from cleaning duties.
Transportation Support
Staff involved in transportation must:
Safely transport individuals to and from homes, program locations, and community activities
Ensure seatbelt use
Assist with safe entry and exit from vehicles
Supervise individuals during transport
Respond to behavioral or medical needs during transit
Transportation is considered an extension of direct care.
Documentation
Staff must complete accurate and timely documentation, including:
Daily service notes
Incident reports
Records of services provided
Behavioral or health concerns
Documentation required for agency and state compliance
Falsification or failure to complete documentation is a serious violation.
Minimum Requirements
Applicants must be able and willing to:
Perform physically demanding tasks, including lifting, assisting individuals, and standing for extended periods
Provide personal care, including toileting and diaper changing
Participate in cleaning and sanitation duties
Complete required trainings such as CPR, First Aid, MANE, Incident Reporting, Infection Control, Behavior Management, and QMAP if applicable
Hold a valid driver’s license if assigned transportation duties
Work Conditions
This position may involve:
Exposure to bodily fluids
Exposure to biohazard materials
Physically demanding activities
High-responsibility supervision
High-stress behavioral situations
Staff must remain professional, calm, and attentive at all times.
Performance Expectations
All staff are expected to:
Fully participate in all assigned duties without refusal
Work as part of a team
Follow policies, procedures, and care plans
Maintain professionalism, reliability, and punctuality
Remain actively engaged during shifts
Disqualification / Termination Conditions
Staff may be subject to disciplinary action, including termination, for:
Refusal to provide care
Failure to maintain supervision
Safety violations
Neglect or unsafe practices
Policy non-compliance
Abuse, neglect, or exploitation
Falsification of documentation
Final Statement
All staff are expected to function as Direct Support Professionals at all times while on duty, regardless of job title. Failure to meet these expectations may result in corrective action up to and including termination.

